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Refunds, Cancellations PDF Print E-mail

We appreciate your use of our e-commerce functionality, and we will make every effort to help ensure your satisfaction and comfort with your purchase. If you experience any problem with the process, please send an email to our Treasurer (see the Contacts section) so we can look into it and correct any issues that remain.

From time to time we may feature or sell tangible products, and if we do, your purchase of those is guaranteed exchangeable or refundable for any reason, for a period of 30 days from the time of your taking delivery of it, provided:

  1. You return it post-paid (insured if necessary) to the original SENT FROM address
  2. The item shows no visible signs of wear or abuse (or, shows the original signs of wear, if a used item originally)
  3. Any other materials, gifts or promotional items are returned along with the original purchase. Your return mailing costs are not refundable.

Non-tangible purchases (dues, conference fees, dinners costs, etc) are fully refundable up to and including 7 days prior to either: (1) the stated DUE date for that fee; or (2) the scheduled START date of that event. Any refund made CLOSER to the event than 7 days must be approved by the Treasurer (see the Contacts section) and may be subject to a 5% fee (or less), dependent upon whether a non-refundable fee was charged to us at the time of your purchase.

 
Terms of Use PDF Print E-mail

Your registration on--and use of--this website infers your acceptance of these terms. As such we refer to these as Terms of Service.

  1. You understand first and foremost that you undertake the use of this website entirely at your own risk. Neither the Detroit Chapter of the American Guild of Organists nor its parent organization, the American Guild of Organists, bear any responsibility whatever in your use of, proposed fitness for, nor successful navigation of this website. Though this organization has taken steps to help ensure a secure, pleasant web experience, it makes no claim as to the ultimate safety of your data used for registration purposes, nor for transactions you process on this site.

  2. You agree that in all matters pertaining to the safety or well being of your public or private information, your personal or real properties, any posted likeness of you, or any other matter public or private that may change or become damaged as a result of your use of this website, that you hold both organizations, their officers, members and agents, harmless in every way.

  3. You further understand that the software used throughout the site is the property of the respective owners or manufacturers and may not suit your purpose as you intend.

  4. You understand and agree that you alone are responsible for any posting of information that occurs under your login, and agree that you: Will not purposefully seek to cause damage to this site, its databases or operation; will not attempt to use the resources of this site to unlawfully relay email or issue spam content; will not post any material or text that is contentious or that is likely to offend others; will not use foul or inappropriate language on this site; will not seek to access personal information or email addresses that belong to other people; will use only credit cards of which you are the rightful owner, and that your issuing bank is aware of your most current name and billing/shipping address information. Charges may be automatically declined due to risk controls when your issuing bank has information that differs from that you use on this site.

  5. Linked websites
    When you access certain links on the website you may leave the website. The owners of this site and their related, affiliated and subsidiary companies do not endorse or accept any responsibility for the content of such websites, or for the products, services or other items offered through such websites.

  6. The contents of this website may be subject to copyrights with all rights reserved. You may download or print out individual pages and/or sections of this website, provided that you do not remove any copyright or proprietary notices.

 
Privacy Policy PDF Print E-mail

We realize your personal privacy is a matter of great concern to you, and we have taken certain steps to help ensure it is respected, such as protecting portions of this site under Secured Sockets Layer technology, using 1024-bit encryption through a reputable SSL certificate provider (Comodo). You may click the Comodo icon for information about us and their coverage of your transactions. We have also used software we feel helps respect privacy, and we maintain issue updates as much as possible.

Data you send over the Internet via our https pages (you will note the https, rather than http at the front of the web addresses for those pages, and you will notice a closed padlock icon in the lower right) is encrypted to a high degree using industry-standard cryptographic algorithms. We have also chosen an industry leader in secure payment processing to handle our monetary transactions ... Chase Bank NA and Authorize.Net gateway services. Likewise, we have set risk management rules to dramatically lower the chance of inappropriate credit card use.

We do not store any of your financial data on our website or webserver.  All of that is passed directly to Authorize.Net when you submit the charge. They maintain a record of your information for sake of your issuing bank and in case of refunds, etc.

Certain fields are required in your registration on our website, and you must be registered on our website to use the e-commerce functionality, and you must agree to the terms of use before your payment will be processed. We ask for very little personal information on your website registration, and no financial information, but you are responsible for providing complete information when you submit your payment. We will not disclose your personal information to any third part without your express written consent, except as we may be required to do to comply with a formal law enforcement investigation.

Despite our best efforts to protect your information at every level of your experience on this site, you also acknowledge that you take full responsibility for your use of this website (see also Terms of Service).

 


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